FAQs
Security and Authenticity
We offer the best prices because we legally purchase new software that was intended for other IT professionals. It was sold in auctions by distributors in countries where they cost less.
Yes, our Product Keys are 100% legitimate and authentic.
No, all our Product Keys are permanent and don’t have a time limit. They are not trial or products of MSDN.
One Product Key can only be used on one computer.
Yes, your computer will be regularly updated following Microsoft releases.
No, the Product Key has never been issued to anyone else, neither has it been previously activated. The key is not retrieved from Microsoft’s system until the moment buyer purchases it.
Yes, Product Keys will pass WGA as they are issued directly from Microsoft.
Technical details
No, after the purchase we will provide you with a download link via email.
You can make your installation media using USB flash drive.
Yes, it can be activated on most of the virtual platforms.
No, our Product Keys are only valid for new installations. They are not upgrading keys.
Yes, it is full software, not just an upgrade.
Our Product Keys are the same for both versions. In our delivery email, we provide you software links for both versions so you can choose which one to download according to your computer.
Yes, you can use a Windows OS Product Key on an installed Windows operating system. In this case, ignore the instructions from the delivery email and change the Product Key in your Windows Settings. Make sure that the Product Key is the exact match with your computer’s Windows edition. For example, Windows 10 Pro needs a product key of the same Windows edition.
The product keys should work for Windows 10/11 Home to Pro upgrades. However, our Product keys can only upgrade to a Windows OS with the same edition.
No, the Microsoft Office product keys we have only work on specific Office versions. You have to uninstall other Office applications preinstalled on your computer.
We recommend that you only have one Office application installed on your computer. Multiple Office applications can cause compatibility and activation issues.
Both types of license keys have the same suite of Office apps. The only difference is how they are installed and activated. Each one has its unique advantage and is a matter of your preference.
Standard iso installation keys do not require you to register and redeem on a Microsoft account. Like earlier versions of Office, you only need to download the installer file, install the software, and enter the key for activation.
You will be able to reinstall after formatting, but always on the same computer because these keys are linked with the computer hardware.
Bind keys require a Microsoft account. They are permanently bound to the account once redeemed.
You will be able to install, download and activate the software from within the Microsoft account. You can also reinstall Office in the same computer or on a different one accessing their Microsoft account as long as there is ONLY ONE ACTIVE INSTALLATION. There is no need to keep a copy of the license key and is a more convenient and centralized way to keep track of Microsoft products that you’ve purchased.
Payment, delivery and refund
You can pay using Euros (EUR), US Dollars (USD), Pounds (GBP), Canadian Dollars (CAD) and Australian Dollars (AUD). We accept PayPal and all major credit and debit cards, including Switch/Maestro, Visa, Visa Electron, MasterCard and American Express through PayPal, Stripe or Klarna. You can also use a prepaid debit card.
The price includes Product Key and the software.
Yes, we offer a guarantee and a refund. You can check the details in our Refund Policy. If you have any problems with our products, please contact us. According to your problem, we will respond to you as soon as possible with the solution or if you prefer, with the refund.
We deliver worldwide seeing our products are ESD (Electronic Software Delivery) and they are valid no matter where you are. The Product Key will be sent to your email after the payment is completed. You will receive it in just a few minutes.
No, we don’t sell any physical product. After purchasing you will receive an email which contains a Product Key and a link for downloading the software.
Our products are delivered digitally directly to customers via email.